GENERAL CONDITIONS FOR FEERY RESERVATIONS
Cancellations Loss of Tickets - Changes
For cancellations: From the day you make the reservation until the day before the departure (at least 12 hours before the departure time, all ferry companies charge 50% cancellation fee . That applies only to the ticket value the booking and delivery fees are not refundable
From the refundable amount our agency charges a further 5% cancellation fee not les than 20 euros.
For any cancellations made on the day of the departure, or after , the cancellation is 100%
If your ferry is cancelled due to weather conditions or mechanical trouble with the ferry the ferry companies compensate you 100% of the ticket value.
Instead of cancelling your tickets you can make them OPEN without any extra charges. These tickets will be valid until end of the year within which you must contact us to set the new date of travel. The delivery/collection fee is charged again for the new tickets.
If you later decide to cancel the Open Tickets From the refundable amount our agency charges a further 5% cancellation fee not les than 20 euros.
Tickets cannot be cancelled after the departure.
Please note that all cancelled tickets must be returned to us so that we can make the refund.
Loss of Tickets: Unfortunately lost tickets cannot be reissued, no refunds are made. .
Changes: A change of departure date is possible. Please note that is a changing fee of 5 euros per passeger
Please note that for all changes new tickets are issued. The old ones have to be sent back to us